Support
Write to us and a person will answer.
Write to us
- Help with your account or an order
- support@ounoworld.com
- Privacy and your data
- privacy@ounoworld.com
- Safety: someone is being hurt, threatened or scammed
- safety@ounoworld.com
- Anything else
- hello@ounoworld.com
We answer within 2 business days.
In an emergency, call 911.
What to include
- The email on your World account.
- What happened, and when.
- A screenshot, if you can.
Never send your passkey, a code we texted you, or your full card number. We'll never ask for them.
Can't sign in?
Write to support@ounoworld.com from the email on your account. We'll check it's you before we change anything.